Refund and cancellation policy

Customer cancellations

Online coaching, consultations, and digital e-books are non-refundable for voluntary customer cancellation or change of mind. Missing a consultation without attending is a non-refundable no-show. These conditions do not remove applicable consumer rights.

Consultation rescheduling and seller cancellations

Request one reschedule through support at least 24 hours before the booked time. Rescheduling is subject to availability and requires support confirmation. A seller cancellation or an unusable paid slot requires an agreed replacement or refund; you do not have to accept an unusable replacement.

Refund exceptions

Verified duplicate charges and unresolved seller non-delivery qualify for a refund to the original payment method. Non-delivery includes failure to supply the paid coaching plan after payment and completed intake, failure to provide a usable paid consultation, or failure to supply the purchased PDF after support has attempted recovery.

Contact support with your purchase reference, payment ID, date, and description. Do not pay again when a payment is pending confirmation. Siddharth will check payment and delivery records and communicate the decision. Statutory consumer remedies remain available.

Refund timing

Approved refunds are initiated through the payment provider within 5–7 business days of approval, to the original payment method. Initiation is when the refund is submitted, not when money appears in your account. Bank/payment-provider credit time is separate and can take longer. Contact support with the refund reference if credit is delayed.